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  • 08:00 - 08:45

    Registration & Coffee in the Exhibition Area

  • 08:45-08:55
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    Chair’s Opening Remarks

    Stella Cabrera - Senior Advisor, Global Strategic Relations & MENA Lead - EDM ASSOCATION

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  • 08:55-09:00
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    Speed Networking – Making new connections at CDAO FSI UK!

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    During this 5-minute networking session, the aim of the game is to go and meet two people you don't already know.  Have fun! 

  • 09:00-09:30
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    Opening Keynote Presentation: The AI Maturity Gap Is an Operating-Model Gap

    Francesco Di Costanzo - Chief Executive Officer - JAJA FINANCE

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    • Why many AI initiatives in financial services fail to move beyond pilot stage and the common organisational and data maturity barriers preventing enterprise scale.
    • What separates AI leaders from laggards including differences in operating models, leadership alignment, and business ownership of AI initiatives.
    • How governance is evolving from a control function into an AI enabler and what effective model risk and data governance looks like in AI-mature organisations.
    • Where leading financial institutions are prioritising investment across data platforms, talent, operating models, and AI infrastructure to accelerate adoption.
    • The critical foundations firms must fix first, whether that is data quality, architecture, skills, or business alignment, before AI can deliver measurable value.
  • 09:30-10:00
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    Presentation: From Chief Data Officer to Chief AI Officer – Redefining the CDAO Role

    Vladimir Bendikow - Chief Data & AI Officer - FirstBank UK Limited

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    • How the traditional CDO role is evolving in an AI-native financial services landscape. • Identifying the boundary between data leadership and AI leadership, and what overlaps require attention.
    • New organisational expectations for CDAO/CAIO executives, including collaboration with business units, compliance, and technology teams.
    • Key skills, mindset shifts, and leadership qualities required to succeed as a next-generation data and AI leader.
    • Insights from early adopters who have successfully transformed their CDO role into a CAIO function.
  • 10:00-10:30
    Panel Discussion-3

    Panel Discussion: AI Governance That Actually Works – Lessons from Financial Institutions Under Regulatory Pressure

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    • How UK FSI organisations are balancing innovation with regulatory scrutiny, including practical examples from retail banking, investment, and insurance sectors.
    • Strategies for data leaders to manage AI risk while maintaining progress on digital transformation and AI adoption.
    • Emerging governance models, frameworks, and board-level oversight structures that are proving effective in large-scale financial institutions.
    • How boards are increasing expectations for accountability, explainability, and risk mitigation in AI deployment.
    • Lessons learned from firms that have faced regulatory challenges or compliance audits around AI and data use.

     

    Moderator: Stella Cabrera, Senior Advisor, Global Strategic Relations & MENA Lead – EDM ASSOCATION

    Panelists:

    Socrates Coudounaris, VP Head of Enterprise Risk Management, EMEA Region –Reinsurance Group of America

    Meena Khan, Chief Strategy & Data Officer – Zindigi

    Piyali Das, Engineering Manager – LLOYDS BANKING GROUP

  • 10:30-11:00

    Mid-Morning Coffee & Networking in the Exhibition Area

  • 11:00 - 12:45

    Track A: Financial Services

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  • 11:00-11:30
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    Presentation: Building Trustworthy AI at Scale in Financial Services - IBM

    Joshua Majhutiak - Partner, Enterprise Strategy - IBM

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    • How financial institutions can move from AI experimentation to production-ready deployment
    • Embedding trust, transparency, and responsibility into AI systems from the ground up
    • Practical approaches to operationalising responsible AI across hybrid cloud environments


     

  • 11:30-12:00
    Panel Discussion-2

    Panel Discussion: GenAI & Agentic AI in Practice – From Pilot to Production

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    • Where GenAI and agentic AI are delivering real, measurable value in banking operations today — beyond the pilots
    • The infrastructure, data, and governance foundations needed before deploying AI agents at scale
    • Managing risk and accountability when AI systems are making or influencing decisions
    • Lessons from early implementations, what worked, what failed, and what teams wished they'd known sooner

    Moderator: Uwe Klemt, Enterprise Solutions Architect Data Integrity - TRICENTIS  

    Panellists:

    Wayne Cavanough, Chief Information Officer– Jaja Finance

    Yousra Aoudi, Vice President, Quantitative Analyst II – BNY

    Manish Baphna, VP Engineering Manager / Java / Microservices – Citi Bank

    Elena Konovalova, Head of Data Analytics – Paysend

  • 12:00-12:45
    Panel Discussion-2

    Discussion Group: Data Mesh vs Data Fabric

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    • Comparing approaches: which architecture is delivering tangible results in UK banks?
    • Lessons from large-scale implementations: successes, pitfalls, and adoption challenges.
    • Organisational readiness considerations: governance, team structure, and culture.
    • Technology vs. culture: how to align data architecture strategy with operational and regulatory needs.

    Roxanne Howdle-Rowe, Managing Director, Group Head of Data & Analytics Office – British Business Bank

    Elena Konovalova, Head of Data Analytics – Paysend

    Tolu Awoyinfa, Managing Director – Argentil Group

  • 11:00-12:45

    Track B: Insurance

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  • 11:00-11:30
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    Presentation: What will a semantic layer do for me? The Key Questions Every CDO Should Ask Before Taking Action

    Nick Barth - Senior Sales Engineer - STRATEGY

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    A year ago, many organisations were still asking what a semantic layer is. Six months ago, the analytics industry decided that it would be the Next Big Thing. We know why; We all want AI at scale, but AI performs poorly without context. In this session we will address the key questions every CDO should ask before investing in a semantic layer. We will cover how a semantic layer can drive value for your organisation, and the risks involved in acquiring and deploying one. We will also examine what a semantic layer will not do for you. Expect real-world examples and practical advice you can use to make the right decision for your enterprise.

  • 11:30-12:00
    Panel Discussion-2

    Panel Discussion: AI in Insurance – From Underwriting to Claims, Where Is It Actually Working?

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    • How insurers and MGAs are moving beyond AI experimentation to deploy solutions that are delivering measurable impact across the value chain
    • Where AI is genuinely transforming underwriting decisions, risk selection, and pricing — and where human expertise remains non-negotiable
    • The role of AI in claims: accelerating processing, reducing leakage, and improving fraud detection without sacrificing customer trust
    • What good AI governance looks like in an insurance context: explainability, auditability, and keeping the regulator onside

    Moderator: Sahar Dolev-Blitental, CMO – Flexor

    Panellists:

    Alan Strange, Head of Underwriting & Analytics – Sophro

    Varalakshmi Venkatraman, Head of Data Engineering Marshmallow

    Beatrice Russell, Global Data Management Office Leader – AON

    Darwin Castaneda, Global Product Officer UW Risk Rating & Pricing GRS - LIBERTY MUTUAL

     

  • 12:00-12:45
    Panel Discussion-2

    Discussion Group: The Data-Driven Insurer

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    • How insurers are restructuring their data functions for modern analytics and AI initiatives.
    • Operating model evolution: centralised, federated, or hybrid approaches.
    • Balancing legacy systems with modern data platforms to achieve a unified customer view.
    • Lessons from Lloyd’s and GI markets on prioritising value, compliance, and innovation.

    Beatrice Russell, Global Data Management Office Leader – AON

    Darwin Castaneda, Global Product Officer UW Risk Rating & Pricing GRS - LIBERTY MUTUAL

  • 12:45-13:45

    Lunch & Networking in the Exhibition Area

  • 13:45-14:05
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    Presentation: LLMs Are Impressive. Enterprise Context Makes Them Useful.

    Javier Morao - EMEA Data & AI Head - Citi Bank

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    • Why the shift from traditional machine learning to large language models demands a fundamentally different approach to data architecture and data foundations
    • The talent challenge: what skills organisations actually need now versus what recruiters and the market think they need
    • How to approach data chunking, preparation, and structuring so that LLMs can consume and process it effectively
    • Managing hallucination risk in enterprise AI deployments — governance, validation, and keeping humans in the loop



     

  • 14:05-14:30
    Jean Ortiz Perez

    Presentation: Open Banking and the CDO Agenda

    Jean Perez - Director, Data Analytics & AI - Collinson group / Valuedynamx

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    • Turning regulatory mandates into strategic opportunities for data sharing and innovation.
    • Open Finance use cases: enabling financial inclusion, better customer insights, and new revenue streams.
    • Data sharing strategies: APIs, consent management, and security considerations.
    • Leveraging ecosystems for competitive advantage while maintaining regulatory compliance.
  • 14:30-15:00
    Panel Discussion-3

    Panel Discussion: Women Leading Data & AI Transformation in Financial Services

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    • How the role of data and AI leaders is evolving as organisations move from data transformation into enterprise-wide AI adoption and cloud modernisation
    • Leading through constant change: balancing delivery pressure, long-term strategy, and stakeholder expectations across complex financial institutions
    • Building modern data organisations that combine technology, governance, people, and culture — not just platforms and tooling
    • The leadership skills becoming most important in the next generation of data executives, including influence, adaptability, communication, and cross-functional collaboration
    • Navigating leadership journeys in data and AI today, including visibility, mentorship, and creating more diverse leadership pipelines within financial services

    Moderator: Moderator: Stella Cabrera, Senior Advisor, Global Strategic Relations & MENA Lead – EDM ASSOCATION

    Panelists:

    Poojya Manjunath, (Chief Data and AI Office) Senior Data LeadLloyds Banking Group

    Yousra Aoudi, Vice President, Quantitative Analyst II – BNY

    Cristina Gil Sevilla, Head of Client Group Insights & AI – SCHRODERS

    Sally Bashuan, SVP Global Head of Data Governance – Federated Hermes

    Varalakshmi Venkatraman, Head of Data Engineering – MARSHMALLOW

    Tolu Awoyinfa, Managing Director – ARGENTIL GROUP

  • 15:00-15:30

    Afternoon Tea & Networking in the Exhibition Area

  • 15:30-16:00
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    Panel Discussion: Agentic AI – Who's Accountable When the Machine Decides?

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    • A forward-looking debate on the governance, oversight, and accountability frameworks financial institutions need before deploying semi-autonomous AI systems. Where does human judgment stay in the loop, and where should it?

      • Where FS firms are safely testing agentic AI today and what safeguards they are putting in place before scaling.
      • Who ultimately owns AI-driven decisions, the CDO, CIO, risk function, or the business? How firms are structuring accountability models for AI agents.
      • Where financial institutions are drawing the line between full automation and human oversight, and how this varies across use cases like fraud, customer servicing, and operations.
      • The cultural, technical, and process changes organisations must make before trusting AI with higher levels of decision authority.

       

    Moderator: Mayank Bhundia, Partner, Financial Services Digital & Data SME – PA Consulting

    Panellists:

    Sally Bashuan, SVP Global Head of Data Governance – Federated Hermes

    Cristina Gil Sevilla, Head of Client Group Insights & AI – Schroders

    Calum-Conejo Watt, Head of Data Governance & Quality - Lombard Odier Investment Managers

    John Hill, Head of Data Analytics, Automation & Systems – Aberdeen

     

  • 16:00-16:40
    Panel Discussion

    Panel Discussion: The Modern Data Operating Model – Centralised, Federated or Product-Led?

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    • Why the CDO operating model is evolving as organisations shift from governance-focused data teams toward value creation, AI enablement, and business alignment.
    • The rise of data products and how FS firms are introducing product ownership, SLAs, and internal customer thinking into their data functions.
    • Centralised vs federated data ownership and how institutions are balancing domain accountability with enterprise governance and regulatory control.
    • How leading firms are funding data teams and moving from cost-centre models toward value-driven investment tied to business outcomes.
    • Designing data organisations for AI scale including the skills, structures, and collaboration models needed to support enterprise AI adoption

    Moderator: Benjamin Faife, Data & Analytics Transformation Lead, Real Estate – INVESTEC

    Panelists:

    Lashan Bartholomuez, Vice President Design Authority Corporate Bank Data Services – Deutsche Bank

    Meena Khan, Chief Strategy & Data Officer – Zindigi

    Sally Bashuan, SVP Global Head of Data Governance – Federated Hermes

    Aravinth Baskaran, Head of Data Science – Foresters Financial

    Ronan Brennan, Strategy Manager – Artificial Intelligence – NATWEST GROUP

  • 16:40-17:00
    Beatrice Russell

    Presentation: Building interoperable data assets leveraging deterministic models and agentic capabilities

    Beatrice Russell - Global Data Management Office Leader - AON

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    • Interplay of deterministic models and agentic to deliver scalable value that is robust and reliable
    • Overcoming applications that don’t talk to each other – building connectivity at the right grain with the right controls
    • Centralised vs federated
    • Lessons learnt in a large global professional services firm’s Data Management journey
  • 17:00-17:10

    Chair's Closing Remarks

  • 17:10-18:30

    Networking drinks and Prize Draw

  • 18:30

    END OF CONFERENCE