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08:00 - 08:45
Registration & Coffee in the Exhibition Area
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08:45-08:55
Chair’s Opening Remarks
Stella Cabrera - Senior Advisor, Global Strategic Relations & MENA Lead - EDM ASSOCATION
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08:55-09:00
Speed Networking – Making new connections at CDAO FSI UK!
During this 5-minute networking session, the aim of the game is to go and meet two people you don't already know. Have fun!
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09:00-09:30
Opening Keynote Presentation: The AI Maturity Gap Is an Operating-Model Gap
Francesco Di Costanzo - Chief Executive Officer - JAJA FINANCE
- Why many AI initiatives in financial services fail to move beyond pilot stage and the common organisational and data maturity barriers preventing enterprise scale.
- What separates AI leaders from laggards including differences in operating models, leadership alignment, and business ownership of AI initiatives.
- How governance is evolving from a control function into an AI enabler and what effective model risk and data governance looks like in AI-mature organisations.
- Where leading financial institutions are prioritising investment across data platforms, talent, operating models, and AI infrastructure to accelerate adoption.
- The critical foundations firms must fix first, whether that is data quality, architecture, skills, or business alignment, before AI can deliver measurable value.
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09:30-10:00
Presentation: From Chief Data Officer to Chief AI Officer – Redefining the CDAO Role
Vladimir Bendikow - Chief Data & AI Officer - FirstBank UK Limited
- How the traditional CDO role is evolving in an AI-native financial services landscape. • Identifying the boundary between data leadership and AI leadership, and what overlaps require attention.
- New organisational expectations for CDAO/CAIO executives, including collaboration with business units, compliance, and technology teams.
- Key skills, mindset shifts, and leadership qualities required to succeed as a next-generation data and AI leader.
- Insights from early adopters who have successfully transformed their CDO role into a CAIO function.
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10:00-10:30
Panel Discussion: AI Governance That Actually Works – Lessons from Financial Institutions Under Regulatory Pressure
- How UK FSI organisations are balancing innovation with regulatory scrutiny, including practical examples from retail banking, investment, and insurance sectors.
- Strategies for data leaders to manage AI risk while maintaining progress on digital transformation and AI adoption.
- Emerging governance models, frameworks, and board-level oversight structures that are proving effective in large-scale financial institutions.
- How boards are increasing expectations for accountability, explainability, and risk mitigation in AI deployment.
- Lessons learned from firms that have faced regulatory challenges or compliance audits around AI and data use.
Moderator: Stella Cabrera, Senior Advisor, Global Strategic Relations & MENA Lead – EDM ASSOCATION
Panelists:
Socrates Coudounaris, VP Head of Enterprise Risk Management, EMEA Region –Reinsurance Group of America
Meena Khan, Chief Strategy & Data Officer – Zindigi
Piyali Das, Engineering Manager – LLOYDS BANKING GROUP
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10:30-11:00
Mid-Morning Coffee & Networking in the Exhibition Area
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11:00 - 12:45
Track A: Financial Services
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11:00-11:30
Presentation: Building Trustworthy AI at Scale in Financial Services - IBM
Joshua Majhutiak - Partner, Enterprise Strategy - IBM
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11:30-12:00
Panel Discussion: GenAI & Agentic AI in Practice – From Pilot to Production
- Where GenAI and agentic AI are delivering real, measurable value in banking operations today — beyond the pilots
- The infrastructure, data, and governance foundations needed before deploying AI agents at scale
- Managing risk and accountability when AI systems are making or influencing decisions
- Lessons from early implementations, what worked, what failed, and what teams wished they'd known sooner
Moderator: Uwe Klemt, Enterprise Solutions Architect Data Integrity - TRICENTIS
Panellists:
Wayne Cavanough, Chief Information Officer– Jaja Finance
Yousra Aoudi, Vice President, Quantitative Analyst II – BNY
Manish Baphna, VP Engineering Manager / Java / Microservices – Citi Bank
Elena Konovalova, Head of Data Analytics – Paysend
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12:00-12:45
Discussion Group: Data Mesh vs Data Fabric
- Comparing approaches: which architecture is delivering tangible results in UK banks?
- Lessons from large-scale implementations: successes, pitfalls, and adoption challenges.
- Organisational readiness considerations: governance, team structure, and culture.
- Technology vs. culture: how to align data architecture strategy with operational and regulatory needs.
Roxanne Howdle-Rowe, Managing Director, Group Head of Data & Analytics Office – British Business Bank
Elena Konovalova, Head of Data Analytics – Paysend
Tolu Awoyinfa, Managing Director – Argentil Group
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11:00-12:45
Track B: Insurance
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11:00-11:30
Presentation: What will a semantic layer do for me? The Key Questions Every CDO Should Ask Before Taking Action
Nick Barth - Senior Sales Engineer - STRATEGY
A year ago, many organisations were still asking what a semantic layer is. Six months ago, the analytics industry decided that it would be the Next Big Thing. We know why; We all want AI at scale, but AI performs poorly without context. In this session we will address the key questions every CDO should ask before investing in a semantic layer. We will cover how a semantic layer can drive value for your organisation, and the risks involved in acquiring and deploying one. We will also examine what a semantic layer will not do for you. Expect real-world examples and practical advice you can use to make the right decision for your enterprise.
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11:30-12:00
Panel Discussion: AI in Insurance – From Underwriting to Claims, Where Is It Actually Working?
- How insurers and MGAs are moving beyond AI experimentation to deploy solutions that are delivering measurable impact across the value chain
- Where AI is genuinely transforming underwriting decisions, risk selection, and pricing — and where human expertise remains non-negotiable
- The role of AI in claims: accelerating processing, reducing leakage, and improving fraud detection without sacrificing customer trust
- What good AI governance looks like in an insurance context: explainability, auditability, and keeping the regulator onside
Moderator: Sahar Dolev-Blitental, CMO – Flexor
Panellists:
Alan Strange, Head of Underwriting & Analytics – Sophro
Varalakshmi Venkatraman, Head of Data Engineering – Marshmallow
Beatrice Russell, Global Data Management Office Leader – AON
Darwin Castaneda, Global Product Officer UW Risk Rating & Pricing GRS - LIBERTY MUTUAL
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12:00-12:45
Discussion Group: The Data-Driven Insurer
- How insurers are restructuring their data functions for modern analytics and AI initiatives.
- Operating model evolution: centralised, federated, or hybrid approaches.
- Balancing legacy systems with modern data platforms to achieve a unified customer view.
- Lessons from Lloyd’s and GI markets on prioritising value, compliance, and innovation.
Beatrice Russell, Global Data Management Office Leader – AON
Darwin Castaneda, Global Product Officer UW Risk Rating & Pricing GRS - LIBERTY MUTUAL
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12:45-13:45
Lunch & Networking in the Exhibition Area
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13:45-14:05
Presentation: LLMs Are Impressive. Enterprise Context Makes Them Useful.
Javier Morao - EMEA Data & AI Head - Citi Bank
- Why the shift from traditional machine learning to large language models demands a fundamentally different approach to data architecture and data foundations
- The talent challenge: what skills organisations actually need now versus what recruiters and the market think they need
- How to approach data chunking, preparation, and structuring so that LLMs can consume and process it effectively
- Managing hallucination risk in enterprise AI deployments — governance, validation, and keeping humans in the loop
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14:05-14:30
Presentation: Open Banking and the CDO Agenda
Jean Perez - Director, Data Analytics & AI - Collinson group / Valuedynamx
- Turning regulatory mandates into strategic opportunities for data sharing and innovation.
- Open Finance use cases: enabling financial inclusion, better customer insights, and new revenue streams.
- Data sharing strategies: APIs, consent management, and security considerations.
- Leveraging ecosystems for competitive advantage while maintaining regulatory compliance.
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14:30-15:00
Panel Discussion: Women Leading Data & AI Transformation in Financial Services
- How the role of data and AI leaders is evolving as organisations move from data transformation into enterprise-wide AI adoption and cloud modernisation
- Leading through constant change: balancing delivery pressure, long-term strategy, and stakeholder expectations across complex financial institutions
- Building modern data organisations that combine technology, governance, people, and culture — not just platforms and tooling
- The leadership skills becoming most important in the next generation of data executives, including influence, adaptability, communication, and cross-functional collaboration
- Navigating leadership journeys in data and AI today, including visibility, mentorship, and creating more diverse leadership pipelines within financial services
Moderator: Moderator: Stella Cabrera, Senior Advisor, Global Strategic Relations & MENA Lead – EDM ASSOCATION
Panelists:
Poojya Manjunath, (Chief Data and AI Office) Senior Data Lead – Lloyds Banking Group
Yousra Aoudi, Vice President, Quantitative Analyst II – BNY
Cristina Gil Sevilla, Head of Client Group Insights & AI – SCHRODERS
Sally Bashuan, SVP Global Head of Data Governance – Federated Hermes
Varalakshmi Venkatraman, Head of Data Engineering – MARSHMALLOW
Tolu Awoyinfa, Managing Director – ARGENTIL GROUP
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15:00-15:30
Afternoon Tea & Networking in the Exhibition Area
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15:30-16:00
Panel Discussion: Agentic AI – Who's Accountable When the Machine Decides?
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A forward-looking debate on the governance, oversight, and accountability frameworks financial institutions need before deploying semi-autonomous AI systems. Where does human judgment stay in the loop, and where should it?
- Where FS firms are safely testing agentic AI today and what safeguards they are putting in place before scaling.
- Who ultimately owns AI-driven decisions, the CDO, CIO, risk function, or the business? How firms are structuring accountability models for AI agents.
- Where financial institutions are drawing the line between full automation and human oversight, and how this varies across use cases like fraud, customer servicing, and operations.
- The cultural, technical, and process changes organisations must make before trusting AI with higher levels of decision authority.
Moderator: Mayank Bhundia, Partner, Financial Services Digital & Data SME – PA Consulting
Panellists:
Sally Bashuan, SVP Global Head of Data Governance – Federated Hermes
Cristina Gil Sevilla, Head of Client Group Insights & AI – Schroders
Calum-Conejo Watt, Head of Data Governance & Quality - Lombard Odier Investment Managers
John Hill, Head of Data Analytics, Automation & Systems – Aberdeen
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16:00-16:40
Panel Discussion: The Modern Data Operating Model – Centralised, Federated or Product-Led?
- Why the CDO operating model is evolving as organisations shift from governance-focused data teams toward value creation, AI enablement, and business alignment.
- The rise of data products and how FS firms are introducing product ownership, SLAs, and internal customer thinking into their data functions.
- Centralised vs federated data ownership and how institutions are balancing domain accountability with enterprise governance and regulatory control.
- How leading firms are funding data teams and moving from cost-centre models toward value-driven investment tied to business outcomes.
- Designing data organisations for AI scale including the skills, structures, and collaboration models needed to support enterprise AI adoption
Moderator: Benjamin Faife, Data & Analytics Transformation Lead, Real Estate – INVESTEC
Panelists:
Lashan Bartholomuez, Vice President Design Authority Corporate Bank Data Services – Deutsche Bank
Meena Khan, Chief Strategy & Data Officer – Zindigi
Sally Bashuan, SVP Global Head of Data Governance – Federated Hermes
Aravinth Baskaran, Head of Data Science – Foresters Financial
Ronan Brennan, Strategy Manager – Artificial Intelligence – NATWEST GROUP
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16:40-17:00
Presentation: Building interoperable data assets leveraging deterministic models and agentic capabilities
Beatrice Russell - Global Data Management Office Leader - AON
- Interplay of deterministic models and agentic to deliver scalable value that is robust and reliable
- Overcoming applications that don’t talk to each other – building connectivity at the right grain with the right controls
- Centralised vs federated
- Lessons learnt in a large global professional services firm’s Data Management journey
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17:00-17:10
Chair's Closing Remarks
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17:10-18:30
Networking drinks and Prize Draw
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18:30
END OF CONFERENCE
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